Can You Pass the ‘Stupid’ Test?
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By Annetta Wilson
| Published April 2008
What in the world does THAT mean?
Well, it doesn’t mean that I’m calling you
names. Nor does it mean you’ll have to take
a challenging quiz.
It’s about your communication, specifically,
your tone of voice.
So, what is the ‘stupid’ test? It’s the
quickest way to make sure that what you say
is received EXACTLY the way you intend it.
Before I get into the details, join me in a little
reflection.
Have you ever said something, and you
knew the minute it came out of your mouth,
that your foot had immediately replaced it?
Yep, me too.
Most of the time we don’t mean for it to
come out that way, but somehow between
our intentions and our mouths, something
goes haywire.
Fortunately, there is a way to lower the
odds that we end up in that situation.
It’s called the ‘stupid’ test. And it works
amazingly well.
It’s simple: if the word ‘stupid’ fits at the
end of your sentence, your foot has left the
ground and is headed toward your mouth.
Let’s say you’ve asked someone to do
something (or stop doing something) and he
or she has not complied. You hear yourself
saying something along the lines of, “Why
do I have to repeat myself over and over
again!?’ If the tone of your voice makes the word ‘stupid’ fit like a glove at the end of the
sentence, you’ve blown it.
If your tone is condescending, harsh, impatient
or angry, what the person hears is,
‘Why do I have to repeat myself over and
over again, STUPID!?’
In the communication equation, your tone
of voice is 38%. That’s more than one-third
of your message! Your non-verbal communication
(body language) is 55% and the
words are only 7%.
Tip: Use the word ‘stupid’ as a barometer
to check your tone of voice. If ‘stupid’
fits at the end of your sentence, chances are
your listener won’t appreciate what you’ve
just said.
If you’re not sure, look into the face of
the person you just spoke to. It doesn’t take
much effort or analysis to figure out how your
message landed.
This is especially true if people report to
you or if you work in teams. Few things can
shut down communication, make tempers
flare or cause emotional harm quicker than
an insulting, nasty tone of voice. It doesn’t
really matter what words you use.
If there are children in your life, that
counts double!
We all remember the childhood chant
‘Sticks and stones may break my bones,
but words will never hurt me.’ I contend that
words do far worse than break your bones.
Words, delivered in a harsh tone, can
damage your psyche. And that takes much
longer to heal.
©2008 Annetta Wilson Media Training and
Success Coaching. All rights reserved.
Annetta Wilson iis a business strategist
specializing in media training, presentation
and communication skills coaching. A
talent coach for CNN, she has coached for
CBS and Walt Disney World. She makes
it easier for individuals and teams to communicate
more powerfully and effectively.
Annetta is an award-winning journalist
with more than 30 years experience in the broadcast industry, a
Certified Trainer and a Certified Professional Behavioral Analyst.
Visit her Web site at www.YourCoachForSuccess.com for your
free report, “Three of the Biggest Mistakes People Make in Public
Speaking!” |
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